Privacy Policy – Newsletter & Website

Website: www.globalprana.com

Global Prana is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, handle, store, and protect the personal data of individuals who visit our website or subscribe to our email newsletter.

1. Information We Collect

When you interact with our website or subscribe to our newsletter, we may collect the following information:

• Subscription Details: Email address, and optionally your name, company name, or designated role if provided on subscription or contact forms.

• Engagement & Analytics Data: Information regarding your interactions with our emails (e.g., open rates, link clicks, timestamps, and bounce notifications).

• Technical Information: Basic log and device data collected when visiting the website, including IP address, browser type, operating system, and standard cookie data.

2. How We Use Your Data

We process your personal information for specific, lawful purposes:

• Delivering Communications: To send you our regular newsletter, technical bulletins, security updates, service announcements, and relevant company insights.

• Service Optimization: To analyze email deliverability, open rates, and reader engagement to enhance content quality and subscriber relevance.

• Inquiry Management: To respond to communications, support requests, or feedback you submit to us.

• Legal Compliance: To comply with applicable statutory obligations and enforce our Terms of Service.

Note: We do not sell, rent, or trade your personal data to any third parties for their independent marketing purposes.

3. Legal Grounds for Processing

We process your personal data based on:

• Consent: Your explicit opt-in consent provided when submitting your email address via our newsletter subscription form.

• Legitimate Business Interests: Operating, securing, and maintaining the functionality of our website and email delivery infrastructure.

• Statutory Compliance: Adhering to applicable requirements under the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and associated rules in India.

4. Data Sharing & Third-Party Service Providers

We may share your data with trusted third-party service providers solely to facilitate our operations:

• Email & CRM Service Providers: Secure cloud-based platforms used for list management, email automation, and delivery.

• Hosting & Infrastructure Partners: Providers that host our website and database systems.

All third-party service providers are contractually bound to maintain strict confidentiality, apply appropriate technical security measures, and process data solely on our instructions.

5. Data Retention

• Your email address and subscription preferences are retained for as long as your subscription remains active.

• Upon receiving an unsubscribe or deletion request, your email is promptly removed from our active distribution lists and suppressed or deleted in accordance with data retention standards.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or loss. These include encrypted data transmissions (SSL/TLS), restricted staff access, and secure cloud storage architectures.

7. Your Rights

Under applicable data protection laws, you possess the following rights regarding your personal information:

• Right to Withdraw Consent: You may opt out of receiving newsletter communications at any time by clicking the “Unsubscribe” link in the email footer or by contacting us directly.

• Right to Access & Review: You can request a summary of the personal data we hold about you.

• Right to Correction & Erasure: You may request corrections to inaccurate details or the deletion of your personal data from our systems.

• Right of Grievance Redressal: You have the right to seek redressal for any concerns regarding the processing of your data.

8. Cookies & Tracking Technologies

Our website and newsletter may utilize standard cookies or pixel tags to evaluate overall user engagement and ensure proper website navigation. You can adjust your browser settings to decline cookies; however, some website functionalities may be affected.

9. Updates to This Policy

We may periodically update this Privacy Policy to reflect operational, legal, or regulatory modifications. Any changes will be published directly on this page with an updated “Effective Date.”

10. Grievance Officer & Contact Details

In accordance with Indian information technology and data protection standards, if you have questions, feedback, or grievances concerning this Privacy Policy or your data, please contact our designated representative:

• Entity: Global Prana

• Grievance / Privacy Contact: Privacy Officer

• Email: contact@globalprana.com

• Website: www.globalprana.com

• Location: Kolkata, West Bengal, India